On the way home, you review your notes and write a summary of the [[actions|Action Items]] you received at the meeting, knowing that the [[Minutes]] might not be available for a while. You reflect on what you thought you did well, and what you might do differently next time; and how well you met your short-term goals. You find yourself already thinking about your short-term goals for the next meeting; and longer-term strategic goals for the Committee. \n\nThat night, you start thinking about your report to [[Melanie]] at the [[Consumer Coalition]].\n\n[[You would prefer to sit with the issues for a while longer before you write your report.|delay-report]] \n\n[[You take half an hour to write your report.|write-report]] \n
You phone [[Lucy]], the [[Secretariat]], to resolve these confidentiality issues. You explain to her that although you know the report is confidential, it raises some important issues for consumers that you would like to discuss with the Consumer Coalition. You ask permission to share it with your contact person, Melanie. She says she will check with [[Janet]], the [[Chair]], and get back to you. \n\nWhen Lucy calls you back the following day, she explains that on this occasion, Janet has given permission for the Consumer Coalition to look at the draft report, provided they don't distribute or discuss it outside the organisation. \n\nYou forward the draft report to Melanie, and inform her about the confidentiality clause. Melanie provides you with representative support, including providing you with information from the Consumer Coalition to take to the next meeting. \n\n[[You make a note to provide this feedback at the next meeting.|debrief]]
Action Items are noted in meetings where the committee or one of its members is required to undertake a specific task outside of the meeting. They are included in the Minutes. \n\n<<gback>>
You review and begin to progress your actions early, in order to ensure you will have time to complete them before the next meeting. The Secretariat sends a group email to the Committee with the [[Minutes]], which you check to ensure you haven't forgotten any actions; and that your participation was reflected accurately. \n\nLooking at the Minutes, you consider the key themes coming through, the interests of members and the results of your participation. You are pleased that your participation had a tangible outcome - that you were able to encourage the Committee to agree to have a discussion about consumer consultation in relation to the review of the Online Medications Database and future projects. \n\nTo make the most of every opportunity to engage with the Committee in a positive way, you use the reply-all option to thank the Secretariat for sending the Minutes, and reiterate your interest in the valuable work of the Committee. \n\n[[You send the email to the Committee.|peer-networking-meeting]]
Janet is the Chair of the [[Medications Access Committee]], and is an advisor to the Minister for Health, who established the Committee. \n\n<<gback>>
The Secretariat is responsible for providing administrative support to the committee, such as organising meetings including travel and claiming expenses, contacting members, and taking minutes. \n\nThe Secretariat can assist you with having information photocopied, placing items onto the agenda, sending you all the papers prior to the meeting, accessing committee resources (such as phone or fax), and being included in informal discussions. \n\n<<gback>>
The Medications Access Committee is a national committee that seeks to improve appropriate access to prescriptions and medications in Australia. It was established by the Minister for Health, and is Chaired by her advisor, [[Janet]]. \n\n//Please note that the Medications Access Committee is a fictional committee.// \n\n<<gback>>
Having finished your reporting to the Consumer Coalition, you would like to debrief with someone about your first experience as a consumer representative. The Consumer Coalition has a Peer Network meeting next week, which you are looking forward to. In the meantime you log onto the [[Consumers Health Forum of Australia website|http://www.ourhealth.org.au]], and browse through the representatives' forum. \n\nThere are other new consumer representatives who have posted about their first experiences, and you see that other people have discussed similar experiences, such as dealing with jargon from committee members. One member posts that she simply asked the Committee not to use jargon, which worked for her. You make a note to think about raising this if it happens again at the next meeting. \n\nAnother consumer representative has asked for advice, saying that he felt he wasn't listened to when he shared his personal experience. Having experienced a similar situation, you log in and reply to his post; suggesting that he try de-personalising the issue so it reflects the broader experience of consumers, rather than only his own. You're pleased that in addition to learning new ideas, you already have some thoughts to share with other consumer representatives. \n\n[[You review your actions from the meeting.|review-actions]]\n
Lucy provides [[Secretariat]] support to the [[Medications Access Committee]], and works for [[Janet]], the [[Chair]] of the Committee. \n\n<<gback>>
The Agenda provides an overview and outlines the order of items that will be discussed at the meeting.\n\n<<gback>>
The Consumer Coalition is an organisation for consumers undertaking representational roles, and is your nominating organisation. [[Melanie]] is your contact officer there. \n\n//Please note that the Consumer Coalition is a fictional organisation.// \n\n<<gback>>
You write an email to Melanie to report on the meeting. In it, you provide an overview of the key discussion points and agreements, along with your comments. \n\nFollowing the Committee's request to come prepared for a discussion at the next meeting on an Electronic Prescription Tracking System, you include in your email that you will use the relevant Consumer Coalition [[Position Statement|Position Statements]]; and ask her if the Consumer Coalition has further information they would like to provide. \n\nIn relation to the Committee's request to provide a briefing on medication labelling, you report that you will provide a copy of the Symposium Report and the relevant Consumer Coalition Position Statement, and again invite Melanie to contribute further information. \n\nAt the meeting you were provided with a draft report on access to medications, which was circulated to members for feedback out of session, but which was marked confidential. \n\n[[You note in your email that you were provided with a confidential report.|confidential-report]]
Position Statements (also known as Policy Statements / Policy Positions or Policy Platforms) articulate the views or standing points of an organisation on specific issues. \n\n<<gback>>
Melanie is a Consumer Representative Liaison Officer at the [[Consumer Coalition]], your nominating organisation, and is your key contact there. \n\n<<gback>>
A few days later, you receive an email back from Melanie. She thanks you for participating in the meeting and reporting on the outcomes, and sends you a couple of journal articles from previous Consumer Coalition newsletters that relate to the Electronic Prescription Tracking System and medication labelling issues that you can provide alongside the relevant Position Statements. Melanie thanks you for using the Consumer Coalition's existing resources, such as the Position Statements, rather than speaking directly for the organisation. \n\nShe also asks if the Consumer Coalition can have a copy of the confidential report that was provided to the Committee members for feedback. You are not sure what to do - having read the draft report, you think the Consumer Coalition would contribute some good feedback, and you think it's important that the Consumer Coalition have this opportunity. \n\n[[You provide the report to Melanie.|report-to-melanie]]\n\n[[You do not provide the report to Melanie.|do-not-provide-report]]\n\n[[You contact the Secretariat for assistance.|ask-secretariat]]
The following week you attend the Peer Network meeting that has been organised by the Consumer Coalition for its consumer representatives to meet each other and discuss their experiences. With a small group, you share your experience of your first meeting, without naming names or discussing the work of the Committee. They give you positive feedback on your actions at the meeting. You also admit that you don't like public speaking, and another consumer representative tells you she was able to access a public speaking workshop. You decide to talk to Melanie about training and professional development opportunities that you could access. \n\nA few days later, Lucy sends out the [[Agenda]] for the next Committee meeting; and you prepare yourself for the next meeting. \n\n//End//\n
You discuss the report with the Consumer Coalition and raise the issues of concern. \n\nAt the next meeting you raise with the [[Chair]] that you discussed the report, and the Chair expresses disappointment that the confidentiality of the report was not maintained. You wish you had checked with the Secretariat before you sent it to Melanie. \n\n<<gback>>\n
The Committee Chair / Chairperson is responsible for facilitating meetings; managing decision making; ensuring all community members participate in committee tasks and that the work of the committee is completed. The Chairperson may cast the deciding vote if the committee is split on an issue.\n\n<<gback>>
The Minutes provide a written record of discussions, action items and agreements that took place during the meeting. \n\n<<gback>>
A few days later, you write an email to Melanie detailing the key points and decisions. You provide an overview of the key discussion points and agreements, along with your comments. \n\nFollowing the Committee's request to come prepared for a discussion at the next meeting on an Electronic Prescription Tracking System, you include in your email that you will use the relevant Consumer Coalition [[Position Statement|Position Statements]]; and ask her if the Consumer Coalition has further information they would like to provide. \n\nIn relation to the Committee's request to provide a briefing on medication labelling, you report that you will provide a copy of the Symposium Report and the relevant Consumer Coalition Position Statement, and again invite Melanie to contribute further information. \n\nAt the meeting you were provided with a draft report on access to medications, which was circulated to members for feedback out of session, but which was marked confidential. \n\n[[You note in your email that you were provided with a confidential report.|confidential-report]] \n
You tell Melanie you are not able to share the report, due to the confidentiality clause. \n\nAt the next Committee meeting, you provide some feedback on the draft report, although feel it is rather limited because the Consumer Coalition has not been able to review the report. \n\nYou wish you had asked the Secretariat for permission to share the report with Melanie. \n\n<<gback>>\n